Return Policy

Return is accepted within 14 days after the buyer's receiving the item.

If this item is defective upon receipt, customer has up to 14 days from date of receipt for exchange of a new one.

If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or we will refund your payment.

Unused/unopened merchandise will be fully credited.

Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase.

Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange.

After getting the returned item, we will refund the customer at the item's price ( excluding the shipping costs to and fro ).

Return Address:

Tianyin Chen
Room 1400-603,HuaGuan Rd,TianHe District,Guangzhou City,Guangdong,China.
Post Code:510640,Phone number:0-18602025169

 SEP JEWELRY 
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